dixa

Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.

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Benefits of dixa

All support channels and customer data in a one-screen agent workspace.
AI Agent that handles repetitive tasks on chat and email.
Powerful workflow automation with an intuitive drag and drop builder.
Two-way Shopify integration that lets you access and edit orders within Dixa.

About dixa

Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.

Save your team time with actionable order details

Save your team time with actionable order details

Drag and drop workflow automation

Drag and drop workflow automation

Update orders directly in dixa

Update orders directly in dixa