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Exotel : Verify orders & C2C

Verify your customer's number and confirm their orders. It is achieved via SMS OTP/IVR calls.

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Metadata
App IDexotel-verify-orders-c2c
Vendor IDexotel1
Launched13 July 2022
CategoriesWorkflow automation
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Total reviews0
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Benefits of Exotel : Verify orders & C2C

About Exotel : Verify orders & C2C

This App provides the following benefits:

  1. Automated order verification Automate order verification without manual intervention and thus save time and effort.
  2. Avoid returns and fake orders Processing only OTP verified or call verified orders can save you from returns, fake orders and unnecessary shipping costs.
  3. Order Status Reports Call and SMS OTP logs along with the Order status are available within Shopify. Helps in tracking order status: confirmed, canceled or pending verification.
Overall Shopify and Exotel settings to be configured

Overall Shopify and Exotel settings to be configured

Settings required to make an automated IVR call to verify order

Settings required to make an automated IVR call to verify order

Settings required to initiate an OTP SMS for order verification

Settings required to initiate an OTP SMS for order verification