Frequently Asked Questions

  1. Open the extension’s page in the Chrome Web Store.
  2. Click the “Install” button.
  3. After installation, find the extension icon in the toolbar. Click the extensions button to see Shopify Spy in the menu.
  4. Optionally, pin Shopify Spy to the toolbar.
  5. Click the Shopify Spy icon and follow the instructions in the popup window.

Shopify Spy generally works well on most Shopify sites. However, there may be rare cases (about 0.1%) where it encounters issues, particularly with stores that have anti-scraping measures.

No, we don’t support Hydrogen/Oxygen stores. These are still Shopify stores, but they use a fully custom design instead of a standard theme. This gives more control over layout and features, but it also means our app isn’t compatible with them.

No, Shopify Spy does not support password-protected stores.

Yes, with the premium plan, you can extract products from unlimited stores without restrictions.

To upgrade:

  1. Install the Shopify Spy Extension if you haven’t already.
  2. Log in with your Google account in the extension.
  3. Click one of the “Buy License” links to upgrade.

Email us at [email protected].