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Metadata
| App ID | fugu-sensing-post-payment-risk |
| Vendor ID | fugu1 |
| Launched | 12 August 2020 |
| Categories | Workflow automation Fraud detection Payment status Order processing APIs Custom triggers Custom workflows Multi-store |
Reviews
| Avg rating | 4.5 |
| Total reviews | 6 |
Links
Benefits of FUGU ‑ Every Payment Counts
Risk Scoring - Analysing customer behaviour and safely shipping more orders
Chargeback Guarantee - selectively routing orders to chargeback protection plan
Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
Evidence Representment - ready to use log challenging unjustified disputes.
Payment Efficiency Insights – driving conversion and minimizing churn
About FUGU ‑ Every Payment Counts
FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment
Customer interaction points are logged & analyzed per payment
Customer verifications including selfie/ID sent & analyzed
In case of dispute, all representable evidence is available