Fullcourt

The simple, easy-to-use ecommerce helpdesk for brands looking to simplify customer support.

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Metadata
App IDfullcourt
Vendor IDsazim-technologies-inc
Launched12 December 2024
CategoriesHelpdesk Email Social media Ticketing Unified inbox Tagging Order tracking Customer notifications
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Benefits of Fullcourt

Handle support messages from email, Instagram & Facebook in one unified inbox.
Edit, refund, and duplicate Shopify orders in Fullcourt without switching tabs.
See full order details & conversation history to get complete customer context.
Assign tickets, add internal notes & use tags to organize your team's workflow.
Search messages, orders, and conversations to respond quickly and accurately.

About Fullcourt

Fullcourt is an ecommerce helpdesk that helps Shopify stores manage all their customer support messages in one place. It allows you to pull email, Instagram, and Facebook messages into a single team inbox - helping your team reply faster and stay organized. You can edit, refund, and duplicate orders directly in Fullcourt, saving time and reducing errors. Fullcourt also shows full order detail and conversation history, so your team has everything they need to resolve customer issues efficiently.

Image of customer conversation screen with customer context

Image of customer conversation screen with customer context

Image of full order and conversation history for every contact

Image of full order and conversation history for every contact

Image of order details screen

Image of order details screen