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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
App ID | gladly |
Vendor ID | gladly10 |
Launched | 16 February 2021 |
Categories | Chat Support ticket management |
Reviews
Avg rating | 4.7 |
Total reviews | 27 |
Links
Benefits of Gladly
About Gladly
Gladly is the only customer service platform built around people, not tickets. Our platform helps commerce brands understand who their customer is and matches them to the right agent. With everything built-in – voice, email, SMS, chat, social messaging, self-service – Gladly works as one, lifelong conversation stream. Agents become brand heroes with no time wasted on channel switching and no missed conversation history. That’s why the world’s most loved brands choose Gladly.
Full Customer View with a Single Conversation Timeline
Agent Inbox View with a Customer Conversation Notification.png
Gladly Built-In Knowledge Base