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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | help-scout |
| Vendor ID | brightwurks |
| Launched | 31 March 2014 |
| Categories | Helpdesk Email Live chat Chatbot Social media Self-service Help center FAQs Auto-reply Response templates AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Tagging Spam detection Order tracking Customer notifications Feedback surveys Multi-store Analytics Reports |
Reviews
| Avg rating | 4.6 |
| Total reviews | 23 |
Links
Benefits of Help Scout
Work as a team on your email, live chat, and social conversations, in one inbox
Provide instant answers to FAQs with self-service options
Leverage AI to help your team respond faster
View detailed customer and order information alongside every conversation
Edit, duplicate, cancel and refund orders directly in Help Scout
About Help Scout
Retain more shoppers with Help Scout—the only customer support platform built for delight. Deliver an experience that gets your customers talking with Help Scout’s shared inbox, live chat, and messaging tools. Every plan includes unlimited seats, customer-first AI and full access to world-class support. Start for free today.
Reduce email volume by 30%
Resolve 36% more questions with AI
Handle four times as many conversations with automation