Help Scout

Happy customers, growing business.

🚀 Do you need to export any Shopify store in minutes to a CSV file?
You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
App IDhelp-scout
Vendor IDbrightwurks
Launched31 March 2014
CategoriesHelpdesk
Reviews
Avg rating4.5
Total reviews23

Benefits of Help Scout

Work as a team on your email, live chat, and social conversations, in one inbox
Provide instant answers to FAQs with self-service options
Leverage AI to help your team respond faster
View detailed customer and order information alongside every conversation
Edit, duplicate, cancel and refund orders directly in Help Scout

About Help Scout

Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!

Reduce email volume by 30%

Reduce email volume by 30%

Resolve 36% more questions with AI

Resolve 36% more questions with AI

Handle four times as many conversations with automation

Handle four times as many conversations with automation