eDesk

AI-Assisted Customer Support to Scale Support and Grow Your Brand

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Metadata
App IDhelpdesk-app
Vendor IDxsellco
Launched12 July 2016
CategoriesHelpdesk Chat
Reviews
Avg rating4.7
Total reviews41

Benefits of eDesk

All customer conversations centralized in one inbox
24/7 self-service for common questions and purchases
AI-assisted support to boost agent productivity
Adjust Shopify orders directly within eDesk—no tab switching
Advanced reporting to optimize performance with actionable insights

About eDesk

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes with no complex onboarding or migrations. Ava, our 24/7 virtual agent, handles pre- and post-purchase inquiries, while AI Assist helps your team generate instant, contextual responses to every query.

All customer conversations centralized in one inbox

All customer conversations centralized in one inbox

24/7 self-service for common questions and purchases

24/7 self-service for common questions and purchases

AI-assisted support to boost productivity

AI-assisted support to boost productivity