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Metadata
| App ID | helpiq |
| Vendor ID | helpiq |
| Launched | 22 August 2024 |
| Categories | Helpdesk Email Live chat Chatbot Social media Auto-reply AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Tagging Order tracking Customer notifications Multi-store Analytics |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of HelpIQ‑AI Customer Support
Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
Enhance Support with AI: Streamline service and improve satisfaction with AI
Instant order insights and ticket views with integrated Shopify data
Real-time metrics: Analyse ticket data to improve team performance & priorities
Real-time team collaboration: Share notes, assign tickets, and get updates
About HelpIQ‑AI Customer Support
HelpIQ optimizes customer inquiries with AI, enhancing workflow efficiency for faster resolutions. Seamlessly integrated with Shopify, it offers real-time order insights and a 360-degree view of tickets. Key features include AI-driven conversation summaries, response suggestions, an AI chatbot for automated issue handling, and omnichannel support (chat, email, WhatsApp, Instagram, Facebook), along with real-time metrics and team collaboration tools.
HelpIQ AI powered Customer Service
Universal Inbox
Multichannel Support