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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | inbox |
| Vendor ID | shopify |
| Launched | 14 August 2019 |
| Categories | Chat Live chat Email chat File upload Multi-language Push notifications Customer insights Discounts FAQs Greetings Product recommendations Quick replies Order updates Color and font Chat window Business hours Welcome messages Chat buttons Chat assignment Agent avatar |
Reviews
| Avg rating | 4.7 |
| Total reviews | 5849 |
Links
Benefits of Shopify Inbox
Add chat to your store with a seamless workflow in Shopify.
Answer questions quickly with AI-powered suggested replies.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.
About Shopify Inbox
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
Set up in admin
Automatic message classification
Share rich product links in chat