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Metadata
| App ID | intercom |
| Vendor ID | developer-baa1ce2b87749071 |
| Launched | 31 August 2016 |
| Categories | Chat AI chatbots Live chat SMS Email chat Voice support Video calls File upload Multi-language Push notifications Callback Agent analytics FAQs Greetings Quick replies Order updates Surveys Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Chat flows Helpdesk Email Live chat Chatbot Unified inbox Order tracking |
Reviews
| Avg rating | 1.7 |
| Total reviews | 13 |
Links
Benefits of Intercom: AI Customer Service
Allow customers check their order status right from the Messenger
Reduce customer questions by providing self-serve order information
Save your support team time with order details in the Inbox
About Intercom: AI Customer Service
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
Check order status
Self serve order information
Team inbox