Allow customers check their order status right from the Messenger
Reduce customer questions by providing self-serve order information
Save your support team time with order details in the Inbox
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
Check order status
Self serve order information