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Metadata
| App ID | magic |
| Vendor ID | magic-refunds1 |
| Launched | 31 July 2023 |
| Categories | Inventory optimization Returns and exchanges |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of Magic: Exchanges and Returns
Incentivise customers to choose exchanges or store credit over refunds
Purchase new items within the return flow
Choose your own return reasons to better understand your customer needs
Virtually inspect items even before returns are sent to your warehouse
Connect to wide variety of WMS and CRM tools to integrate returns portal deeply
About Magic: Exchanges and Returns
Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds.
Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking.
Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business.
Return portal exchange 1
store credit, exchange
buy during return