Mercaux Clienteling Solution

Boosts in-store and online sales by enabling seamless Clienteling, Remote Selling and Omnichannel CX

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Metadata
App IDmercaux
Vendor IDmercaux1
Launched18 December 2024
CategoriesSelling in person - Other Marketing - Other
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Benefits of Mercaux Clienteling Solution

Use endless aisle and rich product data for in-store product discovery
Order from both in-store and online assortment with mixed basket
Leverage existing customer data to personalise experience in-store & remotely
Accept inbound messages and send personalised outreach and mass campaigns
Capture customer preferences (wishlists, basket) to improve further interactions

About Mercaux Clienteling Solution

Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture.

We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.

Assisted Selling & Endless Aisle experience to boost omni-sales

Assisted Selling & Endless Aisle experience to boost omni-sales

Leverage Customer data in-store for Clienteling

Leverage Customer data in-store for Clienteling

Leverage Customer data for inbound and outbound messaging

Leverage Customer data for inbound and outbound messaging