Text from your business number (or get a number from us)
Auto replies, CSAT scores, and review requests
Compliance engine to ensure you're texting only customers who are interested
We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify’s admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat.
Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.
Close up of Message Mate on Desktop + list of options
Message Mate Closed on Desktop
Message Mate Open on Desktop