Messenger channel

Chat with Facebook and Instagram shoppers from Shopify Inbox.

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Metadata
App IDmessenger
Vendor IDshopify
Launched29 June 2022
CategoriesChat Social media
Reviews
Avg rating4.3
Total reviews27

Benefits of Messenger channel

Connect Instagram and Facebook Messenger to Inbox with a few clicks.
Send product recommendations, photos, and discounts without leaving the chat.
Use Inbox’s message topics to quickly understand customer needs.
Provide personalized support and quickly reply to messages that lead to sales.

About Messenger channel

Adding Messenger to Shopify Inbox is a simple way to build customer relationships and turn more messages from social media into sales. First, connect Shopify Inbox to your Facebook and Instagram accounts in a few clicks. Then, use Shopify Inbox to reply to Messenger and Instagram messages from one place. With instant access to your product catalog and customer info, you can quickly share recommendations and discounts to help close sales - without leaving the conversation.

Set up steps for adding Messenger to Shopify Inbox

Set up steps for adding Messenger to Shopify Inbox

Product sharing in Shopify Inbox

Product sharing in Shopify Inbox

Automatic message classification in Shopify Inbox

Automatic message classification in Shopify Inbox