Connect Instagram and Facebook Messenger to Inbox with a few clicks.
Send product recommendations, photos, and discounts without leaving the chat.
Use Inbox’s message topics to quickly understand customer needs.
Provide personalized support and quickly reply to messages that lead to sales.
Adding Messenger to Shopify Inbox is a simple way to build customer relationships and turn more messages from social media into sales. First, connect Shopify Inbox to your Facebook and Instagram accounts in a few clicks. Then, use Shopify Inbox to reply to Messenger and Instagram messages from one place. With instant access to your product catalog and customer info, you can quickly share recommendations and discounts to help close sales - without leaving the conversation.
Set up steps for adding Messenger to Shopify Inbox
Product sharing in Shopify Inbox
Automatic message classification in Shopify Inbox