Moose: AI Chatbot & Live Chat

AI-Powered Customer Support: AI Chatbot + Omnichannel in one app

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Metadata

App ID	moosedesk
Vendor ID	moose-innovations-inc
Launched	22 August 2023
Categories	Chat Live chat Email chat Social media File upload Push notifications Customer insights FAQs Greetings Product recommendations Quick replies Send transcript Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Agent avatar FAQ Rich text editor Custom URL Images Custom templates FAQ page Search bar Instant answers Mobile responsive Custom font and color Custom CSS

Reviews

Avg rating	5
Total reviews	345

Links

Store listing

Benefits of Moose: AI Chatbot & Live Chat

AI Learning: Train with manual Q&A, FAQ sync, and Shopify product sync

24/7 Automation: Instant replies, smart product suggestion, and FAQ self-service

Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app

Multilingual self-service: Track order & search FAQ, redirect social buttons

FAQ Builder: Create product-specific FAQs and ready-to-use FAQ & Contact Us temp

About Moose: AI Chatbot & Live Chat

MooseDesk AI Chatbot is your always-on assistant that learns your store to deliver instant, accurate answers. Train it with Q&A, FAQs, and Shopify products to boost sales and cut support work. Provide 24/7 service across live chat, email, and social channels like WhatsApp, Messenger, Instagram, etc., with AI-powered widget translation, self-service FAQ, and order tracking—and stay connected anytime with our mobile app.

MooseDesk omnichannel support helpdesk live chat app widget

Chat on mobile with anonymous chat canned response

MooseDesk centralized workspace for tickets and chats