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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | net-promoter-score-nps |
| Vendor ID | userspeaks |
| Launched | 08 December 2021 |
| Categories | Surveys |
Reviews
| Avg rating | 5 |
| Total reviews | 3 |
Links
Benefits of Affiniv Post Purchase Survey
Create and send NPS survey over Email, WhatsApp, text messages in minutes
Maximise response rate by embedding score in email and using automated reminders
Dashboard to analyze each response. Segmentation, tagging for detailed insights
About Affiniv Post Purchase Survey
Net Promoter Score (NPS) is a universal metrics to gauge customer experience.
With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate.
Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better
Survey Analytics dashboard with advance analysis capability
NPS Survey embedded in the email sent specified days after order
Customize survey question to identify areas of improvement