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Affiniv Surveys and NPS

Post purchase surveys to gather customer insights and feedback on your products, processes & site.

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Metadata
App IDnet-promoter-score-nps
Vendor IDuserspeaks
Launched08 December 2021
CategoriesFeedback and surveys
Reviews
Avg rating5
Total reviews3

Benefits of Affiniv Surveys and NPS

About Affiniv Surveys and NPS

Net Promoter Score (NPS) is a universal metrics to gauge customer experience.

With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate.

Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Survey Analytics dashboard with advance analysis capability

Survey Analytics dashboard with advance analysis capability

NPS Survey embedded in the email sent specified days after order

NPS Survey embedded in the email sent specified days after order

Customize survey question to identify areas of improvement

Customize survey question to identify areas of improvement