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Metadata
App ID | omniconvert-pulse |
Vendor ID | omniconvert1 |
Launched | 24 March 2025 |
Categories | Surveys Conditional logic Custom styles File upload Templates Pop-ups Real-time editing Customer satisfaction Net Promoter Score (NPS) Post-purchase Attribution Email Analytics Customer segments Analytics Segmentation Lifetime value (LTV) Cohort analysis Marketing attribution Analytics dashboard Custom dashboards Custom reports |
Reviews
Avg rating | 5 |
Total reviews | 1 |
Links
Benefits of Pulse NPS, Surveys & Feedback
Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
Advanced Reporting: Segment feedback by channel, RFM, location, and more.
Survey Builder: Easily create and customize surveys for various platforms.
NLP Analysis: Use NLP to detect and monitor key customer issues.
Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
About Pulse NPS, Surveys & Feedback
Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.

Monitor NPS by Customer Segment

Take action in real-time

Specific Step in the User Journey