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Metadata
| App ID | oncustomer |
| Vendor ID | novaon-group2 |
| Launched | 26 April 2024 |
| Categories | Chat Support - Other |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of OnCustomer: Livechat & Chatbot
Conversation management: Automatic Routing conversation from multiple channels
Bot website: Automated lead tools help optimize customer conversion on website
SLA: Alerts and reporting for conversations violating Service Level Agreements
Surpport: Interaction channel and ticket management to manage customer complaint
CSAT & Survey: Collect automatically customer feedback and surveys
About OnCustomer: Livechat & Chatbot
OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.
multi-channel connection
Multi-channel customer interaction
Overview report