Exchanges & Returns by Outvio

Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.

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Reviews

Avg rating	4.8
Total reviews	32

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Store listing

Benefits of Exchanges & Returns by Outvio

Exchanges for same or different product, custom return reasons and return-flows

Incentives to refund to store credit, built-in pickup & return label generation

Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking

Automated email, SMS and WhatsApp customer communication

Automated delivery incident triggers and support tools

About Exchanges & Returns by Outvio

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers.

Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Incentivise exchanges and store credit

SMS, WhatsApp and email communication

Fully branded tracking page

App ID	outvio
Vendor ID	outvio3
Launched	01 October 2021
Categories	Returns and exchanges Automated refunds Manual refunds Exchanges Replacements In-store returns Gift cards Store credit Gift returns Discount codes Automated approvals Return portal Custom policies Non-returnable items Return windows Return reasons Multi-language Shipping labels Return tracking SMS notifications Email notifications Custom branding Refund management Stock updates Customer blocklists Analytics Shipping Label creation Label customization Bulk printing Address validation Packing slips Customs documents Return labels Barcode scanning Pick lists Shipping insurance Shipping rules Delivery date Order sync Multi-language Carrier selection Order sync Real-time tracking Branded tracking page Email notifications Order updates Shipping analytics