Parla Connect

Bring the benefits of in-store shopping to your website: higher sales conversion + customer loyalty.

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Benefits of Parla Connect

Capture real-time customer interest with embedded 1-to-1 live video calls
Fully customizable: Design your pop-up + button
Understand your customer's shopping journey with real-time insights
Control staff availability: Toggle on/off when your team is available
Chat with your customers on-demand or scheduled calls with them

About Parla Connect

With 1-to-1 live video, connect your online customers with your staff and create a human and personal shopping experience — precisely when they need it most. Imagine this: a customer is browsing your website, unsure about their purchase. They are ready to buy, but hesitating. With a click, they’re instantly connected via live video to a member of your team, getting real-time advice, personalized recommendations and the confidence to checkout. That’s the power of Parla Connect.

Parla Connect: Pop-up to engage online shopper to start call

Parla Connect: Pop-up to engage online shopper to start call

Parla Connect: 1-to-1 live video accessible via browser (no app)

Parla Connect: 1-to-1 live video accessible via browser (no app)

Parla Connect: Customize your call-to-action to engage customers

Parla Connect: Customize your call-to-action to engage customers