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Metadata
| App ID | replydesk-helpdesk-and-crm |
| Vendor ID | replydesk2 |
| Launched | 09 April 2024 |
| Categories | Helpdesk Email Social media Self-service Auto-reply Response templates AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Escalation Tagging Spam detection Order tracking Customer notifications Multi-language Multi-store Analytics Reports Support - Other |
Reviews
| Avg rating | 5 |
| Total reviews | 2 |
Links
Benefits of ReplyDesk: AI Helpdesk
AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
Built for teams: auto-assign tickets, notes, mentions and agent statistics
Auto responder: auto-respond to customer messages with tailored replies
Automations: built-in customizable automations to streamline your workflows
About ReplyDesk: AI Helpdesk
Make eCommerce support easier with ReplyDesk’s AI multichannel helpdesk! Bring together conversations from 10+ world’s leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. FREE for 1 agent + 2 integrations.
eCommerce help desk
AI powered help desk
Help desk automations