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Metadata
| App ID | rocketch-support-assistant |
| Vendor ID | rocketch |
| Launched | 02 July 2025 |
| Categories | Chat AI chatbots Live chat Discounts FAQs Greetings Product recommendations Quick replies Emojis and stickers Chat window |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of Rocketch Support Assistant
Bilingual chatbot with tone and personality customization
Answer FAQs, shipping, returns, and store policies instantly
Embed seamlessly via widget or iframe, no coding needed
About Rocketch Support Assistant
Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.
Rocketch Admin - Stores
Rocketch Admin - Chatbot Settings
Rocketch Admin - Chatbot Activity