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Metadata
| App ID | selfserve-order-editing |
| Vendor ID | grumspot-ltd |
| Launched | 12 December 2024 |
| Categories | Order editing Cancellations Address Custom attributes Custom rules Bulk editing Status updates |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of SelfServe: Order Edits Upsells
Order Editing Portal – lives on Order-Status page.
Full Item Control – swap variants, change quantity, add or remove products.
Address Updates – customer-driven, automatically reflected in Shopify.
Configurable Windows – Set custom cut-offs (30 mins to 3 days)
Conditional Upsells – rules by product or collection 1-click add-to-cart
About SelfServe: Order Edits Upsells
Customer Self-Service Portal: Allows customers to modify their own orders post-purchase to correct errors, reducing the need for support intervention.
Post-Purchase Order Modification: Enables customers to edit orders, which can help recover sales that might otherwise be lost due to simple mistakes.
Address Validation: Integrates with Google Maps to provide real-time address verification and auto-complete functionality, reducing the likelihood of shipping errors.
Allow customers to edit their orders from the Order Status page
Customize order edits and cancellations based on time,
Available in English and German languages