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Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | selfserve-order-editing |
| Vendor ID | grumspot-ltd |
| Launched | 12 December 2024 |
| Categories | Order editing Cancellations Address Custom attributes Custom rules Bulk editing Status updates |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of SelfServe: Order Edits Upsells
Order Editing Portal – lives on Order-Status page.
Full Item Control – swap variants, change quantity, add or remove products.
Address Updates – customer-driven, automatically reflected in Shopify.
Configurable Windows – Set custom cut-offs (30 mins to 3 days)
Conditional Upsells – rules by product or collection 1-click add-to-cart
About SelfServe: Order Edits Upsells
Why merchants install SelfServe: • Slash support workload – shoppers fix mistakes themselves instead of opening tickets. • Recover lost revenue – post-purchase offers turn “oops” moments into bigger orders. • Fewer shipping mishaps – realtime Google Maps validation & auto-complete.
Built for… • High-SKU & bulk carts: Grocery, hardware, pet supply. • Size-sensitive verticals: Fashion, footwear—easy variant swaps stop returns. • Subscription & DTC: Keep customers happy between deliveries.
Allow customers to edit their orders from the Order Status page
Customize order edits and cancellations based on time,
Available in English and German languages