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Metadata
| App ID | selfserve-order-editing |
| Vendor ID | grumspot-ltd |
| Launched | 12 December 2024 |
| Categories | Order editing Cancellations Address Custom attributes Custom rules Bulk editing Status updates |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of SelfServe: Order Edits Upsells
Let customers edit orders directly from their order status page.
Enable product swaps, address updates, variant changes.
Offer post-purchase upsells - let shoppers add items after checkout.
Set rules to stay in control of edits.
Translate for your customers in minutes.
About SelfServe: Order Edits Upsells
SelfServe lets customers manage their orders and saves you support emails. At checkout and later on the order-status page, they can accept subtle upsells that raise AOV. Post-purchase they may update addresses, switch variants, swap items, or add products—all in one place all based on clear rules you can set, so every change stays within policy while shoppers fine-tune their purchase without a ticket.
Allow customers to edit their orders from the Order Status page
Customize order edits and cancellations based on time,
Available in English and German languages