ShipAware

Alerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status.

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Benefits of ShipAware

Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
Customer notifications based on shipment status. Reduce WISMO and chargebacks.
View all shipment statuses in one place with filters and sorting.
Easily connect to shipping software or other shopping carts to import orders.
Recommended actions for late shipments based on tracking data.

About ShipAware

Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list).

Customer Email Shipment Status Notifications

Customer Email Shipment Status Notifications

Late Shipment Alert Settings

Late Shipment Alert Settings

Shipment Statuses Dashboard

Shipment Statuses Dashboard