Shipdate

Easily notify customers when orders will ship. Provide transparency and reduce support requests.

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Metadata
App IDshipdate-estimate-shipping
Vendor IDforged-apps
Launched13 October 2023
CategoriesOrder tracking Shipping
Reviews
Avg rating5
Total reviews1

Benefits of Shipdate

Select an estimated shipping date for each order.
Manage your email notification template.
Add additional messaging if needed.
Reduce incoming customer support requests.
Improve customer satisfaction and transparency.

About Shipdate

“Where is my order?” (WISMO) is the one of the most common customer service requests in ecommerce. Shipdate helps improve customer satisfaction by sending an estimated shipping date to your customers. When a date is selected for an order, an email is automatically sent to the customer keeping them up-to-date. This will reduce support requests from customers asking when their order will ship. You can even customize the email template.

Select an order to easily send the shipping date.

Select an order to easily send the shipping date.

Improve customer satisfaction.

Improve customer satisfaction.

Edit the email template sent to customers.

Edit the email template sent to customers.