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Metadata
| App ID | shipped-suite |
| Vendor ID | invisible-commerce |
| Launched | 06 December 2021 |
| Categories | Order tracking Upsell and cross-sell |
Reviews
| Avg rating | 2.3 |
| Total reviews | 10 |
Links
Benefits of Shipped Suite
AI CX agent that is channel agnostic: email, SMS, phone, chat and social media
Shipped AI programs all the resolution flows for white-glove onboarding
AI CX agent tailored to your brand voice, personas and brand guidelines
Self-service resolutions and on-demand AI-led stack for a total experience
Tracking, delivery assistance, returns/exchanges, appeasements & more
About Shipped Suite
Shipped AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases.
It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel.
Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
Add customer assurance for last-mile damage, loss, and theft
Easily add carbon-neutral offsets to your brand reputation
Self-service cancellations with operational safeguards