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Metadata
| App ID | shipped-suite |
| Vendor ID | invisible-commerce |
| Launched | 06 December 2021 |
| Categories | Helpdesk Email SMS Live chat Chatbot Phone Social media Self-service Help center Contact form FAQs Auto-reply Response templates AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Escalation Tagging Spam detection Order tracking Customer notifications Feedback surveys Multi-language Multi-store Analytics Reports Support - Other |
Reviews
| Avg rating | 4 |
| Total reviews | 14 |
Links
Benefits of Cavalry
Cavalry solves complex issues in real-time, adapting and saving human effort.
Cavalry’s voice aligns with your policies, brand personality, and style guides.
Fast onboarding delivers impact without weeks of building complex workflows.
Cavalry scales AI agents to fully resolve issues with no frustrating escalations
Tracking, delivery assistance, returns/exchanges, appeasements & more
About Cavalry
Cavalry AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases.
It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel.
Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
Add customer assurance for last-mile damage, loss, and theft
Easily add carbon-neutral offsets to your brand reputation
Self-service cancellations with operational safeguards