Self-service resolutions and on-demand AI-led stack for a total experience
Global support of international couriers, FX capabilities and localization
Customizable customer experience with AI-powered product recommendations
Pre-built customer support platform integrations for streamlined workflow
Seamless widget integration designed to optimize site performance
Shipped Suite is a complete platform for every customer interaction after sale. The result is a last-mile brand experience where shoppers feel confident, supported, and heard. Best of all, it’s nearly all self-service, freeing your staff to focus on real issues.
Our holistic approach was built to automate operations to provide 24/7 on demand all-in-one post-purchase resolution center, eliminating delays with instant resolutions and transforming bad experiences into 5-star reviews.
Add customer assurance for last-mile damage, loss, and theft
Easily add carbon-neutral offsets to your brand reputation
Self-service cancellations with operational safeguards