Branded order tracking page with an Estimated delivery date.
Proactive tracking and notifications via SMS, Email and WhatsApp
Feedback & review widget
Handle customer queries
Increase repeat purchases with Product recommendations
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty.
Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
Whatsapp, SMS & Email Delivery alerts
Branded Tracking & Order Lookups
Tracking widget with Localization