Sobot Live Chat & Chatbot

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

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Metadata

App ID	sobot
Vendor ID	sobot2
Launched	01 August 2024
Categories	Chat Live chat Email chat File upload Multi-language Real-time translation Callback Agent analytics Customer insights FAQs Greetings Quick replies Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Chat flows Agent avatar Helpdesk Live chat Chatbot Social media FAQs AI responses Ticketing Rule-based triggers Multi-language

Reviews

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Total reviews	0

Links

Store listing

Benefits of Sobot Live Chat & Chatbot

Integrate various communication channels seamlessly.

Deliver immediate, personalized solutions to customer inquiries and concerns.

Real-time monitoring and analytics for efficient supervisory management.

About Sobot Live Chat & Chatbot

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.

Real-Time Monitoring with Customization of Over 300 Indicators

Chat with Customers While They Shop Online

Access Customer Information Directly in the Workbench