Sobot Live Chat & Chatbot

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

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Metadata
App IDsobot
Vendor IDsobot2
Launched01 August 2024
CategoriesChat Helpdesk
Reviews
Avg rating0
Total reviews0

Benefits of Sobot Live Chat & Chatbot

Integrate various communication channels seamlessly.
Deliver immediate, personalized solutions to customer inquiries and concerns.
Real-time monitoring and analytics for efficient supervisory management.

About Sobot Live Chat & Chatbot

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.

Real-Time Monitoring with Customization of Over 300 Indicators

Real-Time Monitoring with Customization of Over 300 Indicators

Chat with Customers While They Shop Online

Chat with Customers While They Shop Online

Access Customer Information Directly in the Workbench

Access Customer Information Directly in the Workbench