SupportReply

Reduce support time and improve customer satisfaction with instant Instagram support replies

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Metadata
App IDsupportreply
Vendor IDwjeth-ventures
Launched13 August 2025
CategoriesHelpdesk Live chat Chatbot Social media Self-service FAQs Auto-reply AI responses Escalation Order tracking Multi-language
Reviews
Avg rating0
Total reviews0

Benefits of SupportReply

Instantly reply to Instagram DMs with AI
Provide real-time shipping updates using order number
Customizable FAQ replies for common questions
Your customers can request a human and you'll get notified in the app
Customize your bot’s name to match your brand

About SupportReply

Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.

Instant Order Updates in DMs

Instant Order Updates in DMs

Handle FAQs Automatically

Handle FAQs Automatically

Brand your Bot

Brand your Bot