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Metadata
App ID | uvdesk |
Vendor ID | webkul |
Launched | 19 May 2017 |
Categories | Helpdesk |
Reviews
Avg rating | 4.9 |
Total reviews | 20 |
Links
Benefits of Webkul Helpdesk Support‑UVdesk
Streamline customer support from one dashboard.
Utilize pre-defined templates, Reporting, Automated workflow for quick support.
A custom Form helps the customer to send an instant query from the Shopify front
About Webkul Helpdesk Support‑UVdesk
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer’s heart.
Shopify Helpdesk Admin Ticket View
Shopify Helpdesk Admin Inner Ticket View
Shopify Helpdesk Customer Ticket View