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Metadata
| App ID | whatsappy |
| Vendor ID | ihateonions |
| Launched | 24 October 2023 |
| Categories | Chat Live chat Voice support Video calls Behavior tracking Agent analytics Customer insights Greetings Quick replies Color and font Chat window Business hours Welcome messages Chat buttons Chat assignment Agent avatar |
Reviews
| Avg rating | 5 |
| Total reviews | 9 |
Links
Benefits of WhatsAppy ‑ WhatsApp Button
Multiple numbers / agents with profile pictures
GEO location numbers / agents specific to countries
Opening messages for improved customer experience
Tracking of WhatsApp Button clicks to monitor engagement of country and devices
Customisation of the button from placement, icon size, colours, mobile, and more
About WhatsAppy ‑ WhatsApp Button
WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message.
The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support.
Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking.
WhatsAppy - General Settings
WhatsAppy - Multiple Numbers & Agents
WhatsAppy - Opening Messages