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WIMO

WIMO auto replies to customer queries with relevant responses within minutes.

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Metadata
App IDwimo
Vendor IDwimo1
Launched02 December 2020
CategoriesWorkflow automation Support - Other
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Benefits of WIMO

Custom auto responses: easily edit default responses to match your brand voice
Analytics: view the number of auto responses sent every day for the last 30 days
Delay: Set your own time delay for auto responses
Reply-to: Add your own email address for customer replies to auto responses

About WIMO

How WIMO works: Once a customer submits their query via your Contact form, WIMO analyzes the message and based on the context of the query, it automatically replies with the appropriate pre-written response after the designated time delay. By sending auto responses, you reduce customer support expenses, improve customer support experience, increase customer satisfaction and return customer rate. Please consider installing WIMO.

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