Redo

Elevate your shopper experience with premium support, returns, order tracking & package protection.

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Metadata
App IDxiva
Vendor IDre-do
Launched25 May 2020
CategoriesReturns and exchanges Automated refunds Manual refunds Exchanges Replacements In-store returns QR codes Gift cards Store credit Gift returns Discount codes Automated approvals Return portal Custom policies Non-returnable items Return windows Return reasons Shipping labels Return tracking Email notifications Custom branding Refund management Customer blocklists Analytics Helpdesk Email Live chat Chatbot Social media Self-service Auto-reply Response templates AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Tagging Spam detection Order tracking Customer notifications Feedback surveys Reports
Reviews
Avg rating4.8
Total reviews88
Links
Store listing

Benefits of Redo

Elevate your checkout experience with Redo return coverage.
Reduce refunded revenue and take complete control of your return experience.
AI customer service in one unified inbox. Both for desktop and mobile app.
Let customers serve themselves with self-service chat workflows & order actions.
Turn your order tracking emails into an upsell driving branded experience.

About Redo

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.

The new way to manage your returns cost and process

The new way to manage your returns cost and process

All-in-one AI customer service

All-in-one AI customer service

Drive upsells through a branded tracking experience

Drive upsells through a branded tracking experience