Zendesk

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

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Metadata
App IDzendesk
Vendor IDzendesk_
Launched11 March 2013
CategoriesHelpdesk
Reviews
Avg rating3
Total reviews160

Benefits of Zendesk

Solve customer service tickets faster with access to relevant customer data
Process refunds and cancellations, directly from the Zendesk Support sidebar app
With the click of a button, embed live chat in any storefront

About Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

Zendesk Web Widget with Help Center Search

Zendesk Web Widget with Help Center Search

App in Zendesk Support

App in Zendesk Support

Zendesk Web Widget on Storefront

Zendesk Web Widget on Storefront