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Metadata
| App ID | zenplates |
| Vendor ID | zenplates |
| Launched | 09 December 2020 |
| Categories | Managing orders - Other |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of Zendesk Support by Zenplates
About Zendesk Support by Zenplates
This app allows your customer service agents to view customer and order details, link orders to tickets, capture payments and even reorder, refund or cancel orders from within Zendesk Support.
Your agents will no longer have to scramble to find order details or switch tabs to perform important actions, resulting in a better experience for them and your customers.
Your customer service agents can:
- Search for customers
- View the order history of a customer
- Search for orders across the…
View order details within Zendesk
Manage orders within Zendesk